How Can I Help?

Hi, I'm Nam, the owner of Ace Bath. Below you'll find the most frequent questions that we get from homeowners like yourself. To go into more detail, feel free to submit a free quote request.

Frequently Asked Questions

We started our business in 2017. During this time, we completed over 60 renovation projects and we gained the trust of over 100 families across Ontario, Canada.

At Ace Bath, we understand that renovation projects can be stressful. That’s why we want to give you your renovated home as fast as possible.

We complete most bathroom remodels in around one to two weeks. An average kitchen remodel takes around one month. Unforeseen issues like materials not being delivered on time can increase your project’s duration. 

After you get in touch with us, the owner will get back to you with a call to discuss your project at a glance and offer a price estimate. Then, we set up an in-home consultation. We’ll go over your ideas for the project and cover everything from designs to materials. After all the details are finalized and your pricing is clear, we sign the contract and get to work.

You’ll have a clear schedule right from the start and you’ll know exactly what will happen during each stage of the project. We’ll also set you up with an account on Buildertrend, a platform that allows you to see real-time progress and updates from our crew. Once the work is complete, we’ll do a final walkthrough and when you’re pleased with the results, we’ll collect the final payment.

Since your satisfaction is our top priority, we also do a follow-up after 1 month, 3 months, and 1 year to make sure you’re still happy with your renovation.

The project will be completed by our in-house team of specialized workers led by the owner of the company, Nam. Our experience in the field means your project will be finished on time and under excellent standards.
We offer a 5-year warranty on the work we do with a follow-up from us after the project is completed. We’ll reach out after 1 month, 3 months, and 1 year to make sure you’re happy with every detail of your space. If there’s anything wrong with our workmanship, we’ll come and fix it for you at no additional cost.

Of course. You can refer to our reviews page or reach out to us directly. We want you to be as comfortable as possible with your decision to work with us. That’s why we’re fully transparent with all of our past projects.

Absolutely. A crucial part of our in-home consultation is discussing the design aspects of your project. We’ll look at pictures and talk about the materials, features, and finishes that match your style and help you create a cohesive look for your renovation.

No. At Ace Bath, we have licensed plumbers, electricians, and gas technicians that take care of every aspect of your home. You can rest assured that your home will be renovated to the highest standards.

Depending on the scale of your project, you may require a permit. If any structural changes, electrical or plumbing work is done, we’ll need a permit to complete the renovation. If your renovation requires one, we’ll take care of it for you.

Yes, you can find materials on your own. For a smoother experience, we encourage clients to communicate openly if they decide to take this task upon themselves. If you need our help we’re here to assist you in any way we can.

Ready To Get Started?

We’ll answer your questions at every stage of your journey.
(takes 1-2 min)